Website Maintenance & Support
Updates, backups, security and speed, handled monthly so you never think about it.
99.9%
Uptime maintained
4 hrs
Critical response
Daily
Backup frequency
Most websites do not fail dramatically. They rot. Plugins go stale, images bloat, SSL expires, and one morning the site is down during your biggest campaign.
A maintained site is a cheaper site
Our retainer covers updates, daily backups, uptime monitoring, malware scanning, speed tuning and a monthly block of content changes. If something breaks, we fix it. There is no per-incident invoice.
What is included
- Daily off-site backups with one-click restore
- Core, plugin and dependency updates
- 24/7 uptime monitoring and alerts
- Malware scanning and firewall rules
- Monthly speed and Core Web Vitals tuning
- Included hours for content and design edits
Our delivery process for website maintenance & support
Every engagement follows the same four beats, so you always know which stage you are in.
- 01
Discovery & scoping
We map your buyers, competitors and conversion goals, then agree a sitemap, feature list and fixed timeline before a single pixel is drawn.
- 02
Design & prototype
Wireframes first, then a clickable UI in your brand language. You approve screens before development starts, so there are no expensive surprises later.
- 03
Build & integrate
Clean, fast, mobile-first code with your CRM, payment gateway, WhatsApp, analytics and marketing pixels wired in and tested.
- 04
Launch & iterate
Core Web Vitals pass, schema markup in place, 30 days of post-launch support, then a monthly improvement cycle if you want us to stay on.
Website Maintenance & Support — common questions
Straight answers to what clients ask us most about this service.
Yes, after a one-time audit to bring it to a safe baseline. We support WordPress, Shopify, WooCommerce and custom Node or PHP stacks.
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Get a scoped quote for website maintenance & support
Tell us where you are today. We will send a written scope, a timeline and a fixed price — usually within two working days.